We are proud of our commitment to our customers and hearing from you makes it all worth it. Regardless of what we helped you with, we want to know how your experience went. Our success is directly driven by your satisfaction and we appreciate any feedback you can offer. If you need further proof of our devotion to our clients, take a second to read what they have to say!
WHAT OUR CUSTOMERS HAVE TO SAY
4.9 out of 5 stars
Excellent experience buying my car. Very professional. I'm telling all my friends that this is the place to check first when looking for their next car. Couldn't be happier. Jessie James was awesome, and so was the rest of the staff. Very accommodating, friendly and no pressure. Thanks guys.
Wow! What a great car purchase exsperience. Jesse is such a wonderful salesman to work with. He is truly top notch ! Thank you Jesse !
The car is everything that we were looking for. We are very happy with our new suv.
Ken & Karen E
So far I'm tickled with my purchase! Thanks to Jessie JAMES best sales dude ever. He was polite and answered all my questions and most importantly laughed at all my jokes. He walked me through the options on my 2006 Ford F 150. Explained things in common girl language and made me feel like driving a monster truck with a 4 inch lift was completely normal thing for a middle aged woman to do!!! Jess went out of his way to make this deal painless. They allowed me to drive it for the entire afternoon so my personal mechanic could ck it out. And Jess brought the final paper work right to my house so didn't have to lose any time running in and out of dealership. Give this dealership a look for a good solid used car or truck. They are willing to listen to all offers and I never felt intimidated or pressured which is unusual in this line of warfare! Thank Jessie you rocked it.... More
They stand behind everything they do. Great service department too!
From start to finish this was by far the best car purchasing experience I have ever had. From the salesman to the manager they were all friendly and great to work with. When a mechanical issue showed up a week after my purchase they still took care of me even though the purchase was "as is".
Great place to get a used car or truck . everyone there are nice and our salesman Jeff was a great help to us on buying are truck.
Honestly the best car experience I've ever had genuine down-to-earth very relatable not out to get you I recommend anybody should buy a car from here
I went looking for a used truck, not expecting a whole lot..I went to a few lots not really finding the right truck for me..I was on my way home when I saw a truck that was close to what I was looking for.. so I pulled into the lot and was inspecting it, when Jeff came out and started talking to me. Not like a salesman, but like a friend..i told him what I was interested in, and he directed me to a nice dodge ram 1500 that I had actually had seen on craigslist the night before, but thought it was out of my range because of my less than great credit..we did some paper work and he said it was hard to get me financed, because I had no payment history to work with..so I said thanks for trying and left, pretty bummed out and ready to give up..the next day he called and said get in here iv found a way to get you in that truck..i went in after work the next day,and drove home in my shiny red dodge..to make a long story a little shorter,,if you have some credit shortfalls, go see Jeff at 509 cars.. because when I gave up , he went above and beyond to get me a great truck at a descent rate..who does that anymore?thanks to Jeff and all the very pleasant folks at 509..youve got a lifelong customer..... More
Tom and the crew at Hallmark, 509.cars, treated my wife, who has to use a cane, and I extremely well. Going the extra mile to make my wife comfortable. There seemed to be a relaxed no pressure attitude which I liked. Jessie, one of the salesmen, showed us a beautiful truck that was perfect for us, even the color was what my wife wanted. Tom the manager gave me a great trade in on my SUV and threw in a years maintenance and cleaning . Bob in finance was a pleasure to work with as well. Thetruck I bought was absent a spare tire so Tom ordered up a new one for my, used as is, truck and Cameron, head of service, fixed me up and even rotated and balanced the 20" wheels. Cameron was pleasant and easy to work with. I and my wife were well pleased with the overall experience and will be back. Thanks 509.cars.... More
I broke a part on my car and i took it to them so they could fix it and not only did they get me in with no appt they fixed it right away and didn't charge me, I will continue to go there as long as I live here in Spokane, they have definitely earned my business